Frequently Asked Questions

Get answers to common questions about Customized Facial – 75 Mins.

You'll receive a thorough skin consultation followed by customized cleansing, exfoliation, targeted treatments (peels, serums, or devices), facial massage, and a medical-grade mask. Treatment is adjusted for comfort; expect immediate hydration and gradual improvements over the following days.

Yes. We perform a detailed consultation and patch testing, selecting calming ingredients and low-intensity techniques. Therapists prioritize barrier repair and avoid irritants. Inform us of recent procedures or severe reactions so we can adapt the treatment safely.

For maintenance and progressive improvement, schedule every 4–6 weeks. Depending on concerns like acne, aging, or pigmentation, your therapist may recommend an initial series with closer spacing, then a personalized long-term maintenance plan.

Mild redness, temporary sensitivity, or light flaking can occur, especially after exfoliation or active peels. These typically resolve within days. We'll provide aftercare instructions and soothing products; contact us if reactions are unusual or prolonged.

Yes. Many clients pair facials with body massages or lymphatic treatments. Some medical or aesthetic procedures require spacing; your therapist will advise on safe timing and combinations to maximize benefits while avoiding irritation.

Avoid heavy exfoliation, retinoids, or waxing 72 hours before your appointment. Arrive with minimal makeup, inform us of medications or recent procedures, and follow any specific pre-care instructions provided when booking.